FAQ

What is your return policy?
If for any reason you are not satisfied, simply return your purchase in its original packaging, with your receipt, within 30 days of the invoice date. Please contact us to arrange a return.
 
What payment methods do you accept?
MasterCard, Visa, American Express, Discover, Cash On Delivery (COD), prepayment or net 30 days from the date of invoice with approved credit. We also offer convenient electronic payment options such as Paypal, Venmo, and Zelle.


How can I place an order?

Orders may be placed online, over the phone, or via email.  For the fastest, most secure and accurate service please place your order directly at: bursusa.com.


What if I’m unhappy with the product?

Our burs come with a 100% money-back guarantee. We pride ourselves in providing high quality products at affordable prices.  All of our products are manufactured with close attention to detail and come with a fair return policy.


Is there a minimum order requirement?

We do not have a minimum order but a handling charge of $10 may apply for orders under $100.


What will my shipping costs be?

Shipping costs vary based on location and service level.


When can I expect to receive my shipment?

Please see Shipping & Returns.

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